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Billing and Payment
We're committed to providing affordable, high quality care. For true medical emergencies, we provide care no matter your ability to pay at the time services are provided.
- Get an estimate
- View insurance plans we accept
- Find out how to apply for Medicaid
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Pay Online
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Pay by Phone
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Pay by Mail
Check your statement: Pay your bill in MyChart if your statement looks like this.
Check your statement: Pay your bill in Athena if your statement looks like this.
Check your statement: Pay your bill in VisitPay if your statement looks like one of the following:
If you need to pay a bill for services provided by one of our partners, use one of the links below:
Henry Ford - GoHealth Urgent Care
Henry Ford Behavioral Health Hospital in West Bloomfield, Michigan
Check your statement for the correct phone number to call.
Patients using MyChart should call (800) 999-5829 to make a payment through our automated system 24 hours a day, seven days a week
Patients of a former Ascension doctor's office:
- If your appointment date is on or before Nov. 7, 2025 call: (833) 263-9788
- If your appointment date is on or after Nov. 8, 2025 call: (800) 999-5829
Patients of a former Ascension hospital call one of the numbers below:
- Henry Ford Brighton Center for Recovery: (877) 809-6191
- Henry Ford Genesys Hospital: (888) 544-7737
- Henry Ford Madison Heights Hospital: (877) 878-2455
- Henry Ford River District Hospital: (810) 329-5318
- Henry Ford Providence Novi and Southfield Hospitals: (800) 878-2455
- Henry Ford Rochester Hospital: (877) 348-7072
- Henry Ford St. John Hospital: (877) 809-6191
- Henry Ford Warren Hospital: (800) 809-6191
If you need to pay a bill for services provided by one of our partners, call one of the numbers listed below:
- Henry Ford - GoHealth Urgent Care: (313) 324-4022
- Henry Ford Behavioral Health Hospital in West Bloomfield, Michigan: (844) 930-1017
- Pharmacy Advantage Specialty Pharmacy: (877) 575-6337 this phone number is available weekdays from 8 a.m. to 5 p.m.
Your financial responsibility
Even if you have health insurance, you may still need to pay for some costs your health insurance plan doesn’t pay for. Understanding what you’ll owe and planning ahead can help reduce stress later.
If you have questions about your bill or what you’re responsible to pay, call the location where you received care.
Henry Ford doctor’s offices phone number: (800) 999-5829
Patients of a former Ascension doctor's office:
- If your appointment date is on or before Nov. 7, 2025 call: (833) 263-9788
- If your appointment date is on or after Nov. 8, 2025 call: (800) 999-5829
Hospital phone numbers:
- Henry Ford Brighton Center for Recovery: (877) 809-6191
- Henry Ford Genesys Hospital: (888) 544-7737
- Henry Ford Hospital: (800) 999-5829
- Henry Ford Jackson Hospital: (800) 999-5829
- Henry Ford Macomb Hospital: (800) 999-5829
- Henry Ford Madison Heights Hospital: (800) 878-2455
- Henry Ford Providence Novi and Southfield Hospitals: (800) 878-2455
- Henry Ford Rochester Hospital: (877) 348-7072
- Henry Ford River District Hospital: (810) 329-5318
- Henry Ford St. John Hospital: (877) 809-6191
- Henry Ford Warren Hospital: (877) 809-6191
- Henry Ford Wyandotte Hospital: (800) 999-5829
What if I do not have health insurance?
If you don’t have insurance (also called a “self-pay patient”), you’ll need to pay a deposit before receiving care, unless it’s an emergency.
You’re considered a self-pay patient if:
- You don’t have proof of valid insurance and none is on file
- You’re requesting services your insurance doesn’t pay for
- You’re using a plan we don’t accept, or you don’t have a required referral or authorization
If you are not prepared to pay for services and charges received before your scheduled, non-emergency visit, or you have not made a payment plan with one of our financial counselors, your appointment may be rescheduled.
Self-pay patient deposit amounts:
- New patient office visit: $250
- Follow-up office visits: $125 per visit
If you need help estimating your costs, visit our Estimates page.
For questions about your health insurance coverage, contact your insurance provider or your
If you won't be able to pay for care, consider the options on our Financial Assistance page.
Refunds
If you overpay, the extra amount will be applied to any outstanding balance. If there’s no balance, we’ll refund the overpayment to you.